Please read these terms carefully before using our website and services.
By accessing or using the Cognito website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.
Cognito provides professional websites, automated review generation, and local SEO services for local businesses. The specific deliverables, scope, and pricing of your plan will be confirmed with you before work begins.
To deliver our services effectively, you agree to provide accurate business information, timely access to any required accounts (such as your Google Business Profile), and reasonable cooperation and feedback. You are responsible for the accuracy and legality of any content or information you provide.
SEO and online visibility depend on factors outside our control, including search engine algorithms and competitor activity. While we use proven, ethical practices, we cannot guarantee specific rankings, traffic, review counts, or revenue. Results typically build over time with consistency.
Upon full payment, deliverables we create specifically for you (such as your website) are yours to use. Cognito retains ownership of its underlying tools, systems, templates, and processes. You retain ownership of content and materials you provide to us.
Our services may rely on third-party platforms (for example, Google, hosting providers, email, and review tools). Your use of those platforms is subject to their own terms, and we are not responsible for their availability or actions.
To the maximum extent permitted by law, Cognito shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services. Our total liability shall not exceed the amount you paid us in the month preceding the claim.
We may update these Terms of Service from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the updated terms.
Questions about these terms? Reach us at: